This policy explains what personal data we collect from you, how we use it and protect it and how you can access it or request its removal. We will never share your personal data with a third party without your consent.
The Royal Hippodrome Theatre is a trading style of The Royal Hippodrome Eastbourne CIC. We have a nominated member of permanent staff responsible for data protection matters. You can contact them directly here:
Data Protection Lead
The Royal Hippodrome Eastbourne CIC
The Royal Hippodrome Theatre
108-112 Seaside Road
What data we collect from you
On this website (‘our website’, www.royalhippodrome.com), we only collect data that you submit to us in forms (including, but not limited to, contact and enquiry forms and mailing list/event notification sign-up forms).
TicketSource (‘authorised third-party ticket agent’)
If you also consent to receiving details of future events and offers from us on TicketSource, we will also use your data for this purpose and in line with this policy.
How we use your data
If you submit data to us through our website, we will use this data to respond to your request and the provision of information.
If you book an event through our authorised third-party ticket agent, we will use this data for processing your booking.
We may use your personal data for marketing purposes, however, we will only do so if we have your consent or another legal justification for doing so. At any time, you have the right stop us from using your data for marketing purposes; please contact our Data Protection Lead in order to do so.
How we protect your data
We limit the amount of personal data we collect to the minimum possible to fulfil the purposes described in how we use your data. The data that we do collect is restricted and secured against unauthorised access, damage or loss.
We limit the period of time we retain personal data to the minimum possible to fulfil the purposes described in how we use your data.
We attempt to keep any data we hold accurate and up-to-date.
How you can access your data
Withdrawal of consent
Where you have previously provided consent for us to use your personal data, you have the right to withdraw that consent. If you withdraw consent we will stop using your data; this will not affect the lawfulness of our having previous used your data. Please contact our Data Protection Lead in order to do so.
You have the right to request that we correct any personal data that is inaccurate; please contact our Data Protection Lead in order to do so.
You have the right to request that we transfer your personal data to a different service provider; please contact our Data Protection Lead in order to do so.
Request access (subject access request)
You have the right to request access to any of your personal data that is held by us; please contact our Data Protection Lead in order to do so.
You have the right to request that we remove your personal data from our systems; please contact our Data Protection Lead in order to do so.
Changes to this policy
The Royal Hippodrome Eastbourne CIC takes your privacy seriously. If you have a complaint, you are invited to contact our Data Protection Lead.
You also have the right to complain to our supervisory authority, the Information Commission. You can do so using the details below:
Information Commissioner’s Office
Cheshire SK9 5AF
Tel: 0303 123 1113